Reviews

6 opiniones

(4.5)

Gregg M.

2julio de 2024

Azriel and his wife are very kind. When we had questions or concerns they responded quickly with the most helpful knowledge they knew. However, the 2016 Ford Thor Chateau we rented from them had so many mechanical and structural issues that it made a sizable portion of our trip extremely frustrating.There were several issues with the RV Azriel knew about before renting. These issues were major problems. The house battery system was malfunctioning. Azriel knew about this because he sent us with and emergency battery charging cable and his wife instructed us to use it every night to keep the batteries charged. Early in the trip, we had to call Outdoorsy support and CoachNet. The tech for CoachNet stated there was no reason a properly functioning house battery system would need to be charged every night...or at all. He also confirmed my suspension when he also said "they knew something was wrong with it or else they would not have provided the charging cable.As the trip went on, we noticed many more things. Most of the windows were not functional, the arms that opened and closed them were broken. This led to them coming open while driving. We then noticed that one of the windows was glued to the weather stripping. This meant the someone knew about this issue beforehand. The arm for the couch/bed fell off. I saw that it was not properly on in the first place and the couch was not properly fastened to the floor.

15 fotos enviadas por Gregg M.

Matias H.

3enero de 2022

I never got the chance to meet with Azriel, but I met with his associate Ana when picking up the RV. Ana was very welcoming and took her time to show us how everything worked. Throughout the entire trip, both Ana and Azriel were very responsive and answered all my questions.Unfortunately, the RV did not quite live up to the expectations:
- Back-up cameras didn't work and we were not informed about this
- Car battery died on 3 different occasions. Campsite employees helped jump-start the RV.
- Water connector couldn't connect to any part of the RV without leaking and it even de-attached itself if the water pressure was too high.
- Drivers side slider had a hard time extending and on a few occasions couldn't retract. Required quite a lot of manual work. On almost all campsites we had to manually push the slider out while another hit the extend button.
- Heating in the RV didn't work, we were informed about this on our arrival. Could have been nice to know as we had a couple of fairly cold nights and had to get extra blankets for the kids.
- One of the windows to the "living room" area of the RV couldn't close and was held together with tape when we got the RV. While driving on highways the window kept opening and on rainy days the rain came in. We tried duck tapping it, but it didn't help.

Charles B.

5octubre de 2020

Great RV, super clean, everything works properly. We didn’t use the satellite TV but it’s installed and the owner said it works. It’s the biggest RV I’ve rented but it’s easy to drive. Tons of room. Owner responds quickly to questions. The listing says delivery available but you should ask before renting, not available for us during our rental. I would rent again.

2 fotos enviadas por Charles B.

Jose C.

5agosto de 2020

Great communication from the moment we place the reservation! Al was always available to answer any of our inquiries. Due to some difficulties out of control, we couldn't take the RV, but Im sure we would have been extremely pleased. Great RV Owner!! AAA+++

Erik P.

5agosto de 2020

Overall we had a great time with the RV visit in West Palm Beach and Key West. Unfortunately we were unable to get the TV to work either with the satellite or the cable. We unfortunately did not get any instructions before taking the RV. One more thing is we weren’t aware of a sanitation fee for bringing a pet which was approved. In the future it would be great to know that a fee is due before taking the RV. Al is a great owner and is easy to contact him while on your travels if needed. I will recommend the unit for a family fun trip and it’s very easy to drive.

2 fotos enviadas por Erik P.

Weiselande C.

4julio de 2020

Nice friendly owner and thoroughly went over the details prior to our trip the West Coast of Florida.

3 fotos enviadas por Weiselande C.

David B.

5junio de 2020

Great experience. Great RV. It was my first time renting or using an RV. Al went over it all with me. Everything was very simple to work. I had a few questions during the trip and Al was always available to answer my questions and walk me through it all. Thanks for a great experience.