3 opiniones
(5)Outdoorsy
0septiembre de 2021
The Host canceled the booking 4 days before departure. This is an automated posting.
Respuesta de James and Emily
We were really looking forward to Marie-Lou's trip and spent significant time communicating with their personal insurance company as well as Outdoorsy to make it work for their trip. However, we were unable to accommodate last-minute requests from the renter and felt it was no longer best or comfortable to go forward with the trip, even though we knew it would negatively affect our listing with this automatic review and a loss of the income. As it was too late for Marie to cancel without being partially charged, we decided to cancel it on our end so that Marie could have the option of a full refund or finding another rental/owner that is the perfect fit for their plans and schedule and provided them some specific options as well. We wish them an amazing trip.
Marenda M.
5septiembre de 2021
Arthur P.
5agosto de 2021
Amazing van! Very confortable, easy to use and well equipped. James and Emily are very friendly and accommodating. Would rent with them again 100%
1 foto enviadas por Arthur P