Acerca de Kim Franks

Family of 6, We love adventure and playing at the lake!

4.8

Miembro de OutdoorsyAnfitrión desde octubre de 2021

Comunicación

Índice de respuesta del 100%Suele responder en menos de 12 horas

1 caravana disponible para alquilar

Bunkhouse with 2 bathrooms & King bed!Travel trailerPueden dormir 1038 ft
Ponder, TX
4.8 (4)

Front view- Main entry door before slide. Crossroads RV Sunset Trail Super Lite 2021

Outdoor kitchen, private half bathroom entry door. Crossroads RV Sunset Trail Super Lite 2021

Crossroads RV Sunset Trail Super Lite 2021

Couch that folds out to bed. Crossroads RV Sunset Trail Super Lite 2021

Recuerdos de viajes con las caravanas de Kim Franks

Ver todas las valoraciones

Debby R.

4marzo de 2023

The family was amazing!!! They helped us in a bind when our previous rental reservation was cancelled 24 hours before our trip.I was notified that I was being charged back $625 on my deposit for (1) a dent in fiberglass of the outdoor kitchen slide. We never used the outdoor kitchen and opened the door when we were looking for the electrical hookup. (2) Scratches along the side where the doors are. There were no trees. (3) It smelled like smoke. We had a camp fire, it was 32 degrees at night. (4) The front compartment door metal strip dented up from THEIR hitch.
(5) Not be clean as we received it.

Respuesta de Kim

Debby,I’m so glad you guys had a great time on your trip and that we were able to help you out with such last minute. As RV hosters we never want to have to take out any of the security deposit at the end of a rental, so please know that was never an intention. However, Outdoorsy as a platform has rules and regulations in place that protect us and we felt that there were some items that would fall into that category like you mentioned (Inside smelled like smoke, a dent and scratches down the entire right side of RV, bent metal on the compartment seal from the hitch that was used during transportation and a few more items). You went the lengths to dispute it and Outdoorsy reviewed the claim and agreed with the damages and the amounts we noted for each one. I’m very sorry that it came to it withholding any of your deposit as we always want our families to have the best experience with renting from us and I’m truly sorry it wasn’t the outcome you wanted.

1 foto enviadas por Debby R.

Bryan I.

5septiembre de 2022

Great trailer! Great owners! Great experience!

Scott D.

5junio de 2022

These are some great owners. Cody provided an outstanding walkthrough. Even as a very experienced camper I learned some good tips from him. The camper is a dream for a medium to large group. This is the first camper we’ve rented that had a king sized bed which was nice. Kids and adults had plenty of room. Outdoor access to the rear bathroom is a great feature. Thanks to Cody and Kim for a wonderful experience!

Sam S.

5marzo de 2022

We had the best experience renting from Kim and her family!! The trailer was the perfect size for our family of 5!! The trailer was spotless upon picking it up! We will definitely rent this trailer again in the future!

5 fotos enviadas por Sam S.

Comunicación

Acerca de Kim Franks

Comunicación

1 caravana disponible para alquilar

Recuerdos de viajes con las caravanas de Kim Franks

Download Outdoorsy app

Outdoorsy

Guest travel

Hosting

Soporte técnico