Reviews

28 opiniones

(4.8)

Paul I.

5septiembre de 2023

Ebony C.

5junio de 2023

Armando C.

5abril de 2023

One of the most thorough walk-through and rental processes. It was perfect. Great communication with the host.

1 foto enviadas por Armando C.

Robert D.

5diciembre de 2022

Johnathan M.

5septiembre de 2022

Great experience

Respuesta de Steve

Johnathan it was Great meeting you and I can tell by the photo's that you had a GREAT Time!! Awesome seats for the race for sure. Can't wait to see you guys again!! Thanks again

5 fotos enviadas por Johnathan M.

Naveen K.

5septiembre de 2021

It’s good s we na Dre a was so supportive in response

Amanda M.

3junio de 2021

RV was fine. It had enough room for our group of 7. We saw some amazing places and made wonderful memories. Some things with the RV and the owner could have been better. Renters beware of extra charges at the end of your trip.

Respuesta de Steve

Amanda was good to work with at the beginning, and her family was fun to meet. However, in the last week of a 3 week trip of the Western United States, she had an accident with our RV, causing over $1,000.00 worth of damage. She failed to Accept Responsibility for the accident, so we followed the contract that Outdoorsy has everyone sign, and held the deposit Until getting the insurance quote back on the cost of repairs. Pretty Straight forward.When you rent the RV & you damage it, whether your fault or not, You Are Still Responsible to Return the RV Back to the owner, As It Went Out To You. Failure to file an accident report with Outdoorsy as well, along with any information attained from the other driver at the scene, Needs to be done, so that you will get your full security deposit back. That's what insurance does. I tried Several times to explain All of this quite clearly to her and even help, but the Continual Denial of having done anything wrong, finally wore me out. The RV in now getting ready to be repaired, Back to it's Original State.

Michelle H.

5mayo de 2021

Steve was awesome! Very kind and thorough taking careful time to explain everything in detail. Glad we rented this RV to comfortably take our family on a trip to Nashville, TN. It made the ride bearable for our teenagers. Thanks Steve!

Margaret S.

5abril de 2021

Steve is easy to communicate with and very responsive! We had a wonderful trip and would definitely rent from him again :)

Margaret S.

5abril de 2021

Aimee S.

5octubre de 2020

The RV is exactly as advertised. Clean and in great working condition. The owners are very easy to deal with, responsive, and thorough on the instructions. Highly recommend.

Mark P.

5octubre de 2020

Steve was more than hospitable and very easy to communicate with. We had asked for early pickup and drop which he gladly accommodated. He was very quick to respond with any questions or concerns and the RV was immaculate clean and obviously well maintained. Highly recommend Steve and his RV!!

1 foto enviadas por Mark P.

Ashleigh H.

3octubre de 2020

Steve and Deb were accommodating for the most part. They let me view the rv early to see just how much space we would have, and possible seating options for our 3 small children. I chose to give only 3 stars for a couple of issues we ran into during and after the rv was returned. The day we picked it up, it was raining. We noticed standing water between the bathroom and wall that extends out. We cleaned it up twice, but couldn't figure out where it was coming from. Thankfully it wasn't an issue once it quit raining. The vent in the bathroom was broken, so while driving, it would flap and would not stay closed. Also, the weather striping over the driving side door kept coming off. This was frustrating as my husband would have to stop to reattach it.We knew there would be additional fees since we went over in mileage, did not refill propane, ane dump water. It was just easier to let them do it. The only issue we had with the extra charges was being charged an additional 125 for the rv not being returned spotless. So total we were charged 250 for cleaning rougly 300sq...125 when we rented and 125 when we dropped off. This was absurd to me. There was no physical damage. We cleaned the rv best we could, although it was not spotless, it was a little messy. Neither my husband nor myself recall being told what time the rv needed to be returned, so we were crunched for time to get it back. So as for the cleaning, we take responsibility for it not being spotless. Overall it was a fun trip, and Steve and Deb, were very nice, but unless you want to be charged an additional 125 for cleaning, make sure it's SPOTLESS!

Lori L.

4septiembre de 2020

Steve was great at responding to any of our questions and was very thorough with providing instructions for the RV. We were disappointed to learn upon pick up that the awning had been damaged by previous renter and so no awning was available to us. While the damage was not Steve's fault, he could have informed us about it in advance of our pick up. Also, the RV front end shook at highway speed causing strain on the driver. The refrigerator shelf on the door fell off when we first opened it after setting up causing broken bottles and a mess to clean up. Apparently this was repaired previously but not sufficiently and we weren't informed of this until we dropped off the unit. The sleeping accommodations were comfortable and a/c and appliances worked well. We would recommend this unit if the owner addresses the issues identified.

Scott D.

5agosto de 2020

Steve and Deb, the owners, are great to work with and helped make our first RV experience a memorable one. The RV itself is in great condition and clean, and the owners provided a very helpful guide to assist in operating the RV.
Would definitely rent from them again!

Jennifer M.

5agosto de 2020

We had the best time in Steve’s RV! Steve does a great job explaining and walking us through the RV. He is available anytime to answer questions. We would absolutely rent again from Steve!