Reviews

15 opiniones

(4.9)

Donald D.

5octubre de 2024

The RV was is great condition and communication is excellent. Thank you.

Kelsey B.

5agosto de 2024

Rv was great. Yani was a great communicator and we had a great trip! Would rent again!

Haoran L.

5agosto de 2024

The owner of the car very enthusiastically told me about the various functions of the RV, which was undoubtedly a huge help to me as a first-time renter of an RV. The inside of the car was clean and tidy, and the kitchen utensils were complete, which made me feel extremely comfortable during this trip.

Respuesta de Yani

Thank you and we are very glad you were able to enjoy the RV and had a wonderful great trip 😊

Marco D.

5julio de 2024

I’ve rented RVs in the past, this has been the best by far, listening is accurate everything works as it should. Would definitely book again. Took RV to Texas and had no issues.

3 fotos enviadas por Marco D.

Peter W.

5junio de 2024

Coral X.

5mayo de 2024

Very cozy RV, very clean and comfortable to drive. Thank you Yani and Shawn, they patiently answered many of our questions. It was a very pleasant trip!

Respuesta de Yani

Thank you Coral, you and your guests have kept the RV very nice and clean. We are glad you enjoyed the RV and had a wonderful trip :)

2 fotos enviadas por Coral X.

Roberta E.

5mayo de 2024

Super easy and friendly! Provided good directions and was accommodating on pick up and drop off. Available for information as needed. The rig is super comfortable and had all of the needed amenities and then some! Would highly recommend!

Respuesta de Yani

We are so glad that you and your guests enjoyed the RV and had a great vocation!! 😊

2 fotos enviadas por Roberta E.

Kirsten V.

5septiembre de 2023

The RV was amazing! Yani was available anytime we had questions and was very flexible with us. The bed was so comfortable! Our family had an amazing time.

Respuesta de Yani

We are very glad the RV was able to provide comfort and joy to you and your family!Thanks for sharing your experience and keeping the RV nice and clean!!

Ting T.

5agosto de 2023

Yani and Shawn was an amazing host and Yani was awesome in setting everything up for us. I highly recommend renting from them. Thank you both for the great experience.

Respuesta de Yani

Thank you and glad you and your guests enjoyed the RV 😊

Kinnedy S.

5junio de 2023

Excellent experience and communication. Would definitely use them again

Respuesta de Yani

Thank you!! We are happy to host you and your family again 😊

Matthew S.

5junio de 2023

Yani & Shawn were such great hosts! They made sure the RV was clean, we understood everything about the RV. It was in great condition and ran beautifully. The RV is in tip top shape! No issues to speak of!

Respuesta de Yani

Thank you very much!! It was such a pleasure to have you and your family as our guests. We really appreciate you fixing the parts for us and kept the RV super clean. Love to host you guys again at anytime.

1 foto enviadas por Matthew S.

Jenn H.

5abril de 2023

Yani was a great host, & was able to accommodate us last minute. She went over all the details on how to work everything, and was responsive to any questions we had on the road. The RV was very clean inside and out, & even had a few of the basic necessities we needed for our trip. We enjoyed our trip very much, this RV was perfect for our family.

Respuesta de Yani

We are so glad that you enjoyed the RV. And we want to thank you for keeping the RV very nice and clean. We’d love to host you and your family again at anytime 😊

EnTzu L.

5enero de 2023

Our previous RV got cancelled at the last minute, super thankful that Yani and her husband were willing to take our urgent booking, they made this trip wonderful!
Quick and efficient communication. All equipments are clean and like brand new. They made sure we know how to use everything before they leave, and a friendly checking in on the next day. Recommend everyone to book RV from Yani, will definitely book from them again!!!

Respuesta de Yani

Thank you for keeping the RV nice and clean and thanks for the great review :) We are so glad that you had a wonderful trip and enjoyed the RV. We’d love to host you and your family again at anytime!!!

1 foto enviadas por EnTzu L.

Lisa T.

3enero de 2023

This could have been a 5 Star Experience...NEGATIVES: With 4 people, planning on using all 3 beds, we were surprised to see that there was no bedding provided (aside from light blankets and 1 comforter) for the 2nd & 3rd beds. The thin, cold, cushions that served as the mattress she told me, they lay on 'as is' or 'throw a towel down', so I had to provide my own padded bottom layer, bottom sheet, top sheet (for beds 2 & 3) and additional warm comforters for all 3 beds, as it's cold/winter time. We found all of that was MUCH NEEDED. There are a few other things I brought for convenience such as 2 small trash cans (for the main area and bathroom, which was key! Trash bags were provided, but nowhere to put them. Bringing your own Paper Plates is also recommended because there is 1 set of 4 Plastic ones, but no one wants to constantly wash dishes on your trip. (Would have earned 4th Star if complete bedding was provided for all 3 beds).Lastly, we exercised extreme care and followed all instructions to a 'T' extending and retracting the awning that we only used once for a few hours. We had no issues with it at all and left a 6" overhang, as instructed. The winds were harsh that night, so we retracted the awning, just to be safe. Upon Pick Up, Yani said something wasn't right with the awning flap and although she & Outdoorsy have said that they don't think I did anything wrong in handling the awning and the weather is most likely to blame, she filed a claim against me to be liable for any costs associated with fixing it. I have spent hours on the phone with my Insurance company, prepping and sending photos, videos & statements over this. Our trip itself was wonderful and seamless, so having to deal with this has soured my whole RV Rental experience, unfortunately. (This lost the 5th Star for me.)

Respuesta de Yani

Thank you very much for your honest and sincere feedback and review. We value all our clients opinion. We are sorry that we couldn’t provide a 5 star user experience for your trip. We did try our best to provide as much amenities and accessories for our clients without charging extra. We have heater in the RV, but we also provided two extra blankets and one extra comforter in the cabinet for you to use in the cold winter. That was warm enough for us even in a place with temperature below zero.

1 foto enviadas por Lisa T.

Cynthia F.

5noviembre de 2022

Yani and Sean were absoluty amazing to work with, they are wonderful and kind. They respond immediately to any and all questions or concerns we had within minutes of sending a text. Truly awesome hosts. Outdoorsy is lucky to have owners like the "Zhangs" on their site. The RV was super clean and felt like home for the weekend when we were camping. I would contact them again when we plan our next trip because they are fantastic to work with.
Cindy Festa 11-8-2022

Respuesta de Yani

We are so glad you and your family had a great time camping and enjoy the RV. It’s our pleasure hosting you and Ron. You guys are amazing. Thank you 😊🙏

1 foto enviadas por Cynthia F.

Bingqiang Z.

5agosto de 2022

第一次尝试，非常好的旅行！主人收拾的也很干净，服务很到位，跟家一样，下次还会使用它出行👍

3 fotos enviadas por Bingqiang Z.