From start to finish Ed was great to rent with. We were in a rush looking for a trailer to rent at the last minute and he dropped everything to get the trailer ready for us with extremely short notice. He was available throughout our trip for questions or advice and was very accommodating of our schedule. He even worked out pick-up and drop off locations and times at our convenience. Like I said, this was all at the last minute so in my mind that's customer service way above and beyond.The trailer itself was beautiful and obviously well taken care of, and it was the perfect size for my family. We wanted something small enough to easily tow with my ram 1500, but big enough to not feel cramped and this fit the bill perfectly. Not only was it in great shape, but Ed kept it well provisioned too. Kitchen amenities, basic toiletries, cleaning supplies, bedding, chairs, all good to go and stocked by the owner.If you want a hassle free and enjoyable rental experience, and want to enjoy a very well kept mid-sized trailer, definitely contact Ed. He honestly saved our weekend. I would absolutely rent from him again, and absolutely give him the highest recommendation to every one else.