4.4
Miembro de OutdoorsyAnfitrión desde junio de 2018
Acerca de Michael A Marinelli Jr
4.4
Miembro de OutdoorsyAnfitrión desde junio de 2018
Recuerdos de viajes con las caravanas de Michael A Marinelli Jr
Denise K.
4septiembre de 2021
Michael was a true professional, he was timely and paid attention to the details.
The RV worked great operationally and was immaculately clean .
Would recommend he update the address on his listing.
Thanks Michael !
The RV worked great operationally and was immaculately clean .
Would recommend he update the address on his listing.
Thanks Michael !
Katie S.
5junio de 2021
Michael was very easy to work with and communication was smooth. Camper was perfect for our family, no issues.
2 fotos enviadas por Katie S.
Rosemarie S.
4octubre de 2020
Our first camper rental. I have camped in a pop-up when I was young. This is a step up for sure. It was great to have a frig, microwave, shower and toilet without having to walk to the bathhouse at the camp ground. Mike explained everything on the outside and Deb explained the inside. Everything went smooth, no issues. Saw the review about water leak. We had no issue, I connected to the water system and everything functioned without error. Not sure why the other guy had some many issues? We had no issues with the trailer. This is a perfect size for a young family. The beds were comfortable and plenty of space in them.
1 foto enviadas por Rosemarie S.
Wallace D.
5septiembre de 2020
Our first one-way rental. Everything went very smoothly. Excellent communications to arrange pickup and to have trailer returned. Perfect for our family of 5 for two weeks. Would definitely rent again and refer friends. Thank you, Michael!
IVAN O.
5septiembre de 2020
Great. Everything worked and it was located near my home and that made it even better. Owner was great to work with. They answered all my questions and made sure my truck was safe to tow the trailer. We really enjoyed the trailer.
Chris R.
5agosto de 2020
These guys were great. They went over the trailer thoroughly and it was very clean and cared for. Pick up and drop off were super easy and we will be back to rent from them again!!
Joffrey K.
1agosto de 2020
R E N T E R B E W A R E ! ! !In short, the RV had a rotten floor in the bathroom that felt like you were going to fall through it. Because of it the toilet was unusable because if you sat on it it felt like it was going to break off. You could wiggle it easily back and forth like a loose tooth. The holding tank gauge/info center was stuck so it looked like it was always partially full. We didn’t realize this until pumping out to find the tanks were almost empty. We didn’t use plumbing for days, because we thought we were full. There was a leak coming out of the wall, that from my best guess, was coming from behind the shower. It was flowing freely enough that we couldn’t hook up to city water without saturating the floor, furniture, or our belongings. Throughout the process, we communicate all discoveries immediately to Michael, one of the owners. His responses were consistently that he didn’t know, thanked me for the information and offered no consolation. Honestly, he seemed more irritated than anything.Upon drop-off and during inspection, we discussed all of the issues in detail. I showed him numerous pictures of the issues. He had very little response, but the co-owner, Deborah, was exceedingly apologetic. She completed the inspection and paperwork, and noted no damage on our behalf. She was adamant that due to the copious issues with the trailer, we shouldn’t be liable for anything. Michael, however, was upset about cosmetic damage to a wheel rim. Throughout minor bickering between the two of them, Deborah was insistent that there be no charges associated with the wheel rim. Just as I was about to sign the drop-off inspection paperwork, Michael swept in, crossed out her assessment, and wrote in the wheel damage. In the column where any possible charges were to be annotated, be only put the date, and no amount. (Now the crazy thing is, on the form itself it says, “...forms that have been altered after signature, and forms that have been crossed out or overwritten may result in denial of any security deposit….”!!!) Based on Deborah's insistence that there be no charges, and that she was the owner on the paperwork, I assumed that we had agreed to the assessment and I left.THEN!!!!The next morning I saw that Michael had assessed $130 for the wheel damage and a missing pin from the trailer tongue. When I told him I was shocked because we had discussed we wouldn’t be charged in site of all the issues with the trailer he said, “I’m sorry you feel that way.”O M G!!!!!If anything we should have been offered a partial refund, that I am actively pursuing through Outdoorsy. Unfortunately, due to how busy the company is, I have yet to have my complaint acknowledged, and have had the amount assessed removed from my deposit. Hopefully I’ll get some satisfaction because he voided his paperwork by crossing stuff out after I signed it.Deborah is the salt of the earth. She is kind, pleasant, and had that RV cleaned to hospital perfection.
Michael is dismissive, seemingly guided by rage over reason, and his word CANNOT be trusted. Even if it’s in writing.Don’t rent this unit from him, even if it’s the last option.
Michael is dismissive, seemingly guided by rage over reason, and his word CANNOT be trusted. Even if it’s in writing.Don’t rent this unit from him, even if it’s the last option.
2 fotos enviadas por Joffrey K.
Annmarie A.
5julio de 2020
Michael was very responsive and helpful in leading up to the RV pick up. The RV was very clean and in good shape. We would rent again.
Greg A.
5septiembre de 2019
I could not have asked for a smoother transaction and trip than what received from The owners and they were super easy to talk to. I would highly recommend this camper and owners. Top levels of friendliness and help.
Greg A. Brandywine, Maryland
Greg A. Brandywine, Maryland
Lee C.
5octubre de 2018
Mike was a privilege to work with. First time renting a camper, and the whole process with them was really smooth and easy. Flexible pick up, and drop off, RV was spotless and ready to roll when I arrived. Will be a repeat customer for sure.
1 foto enviadas por Lee C.
Robin K.
5septiembre de 2018
Michael and Debbie are a true pleasure to rent from. We found them to be exceptionally responsive, honest, accommodating, and friendly.The RV is practically brand new and in mint condition! Even nicer than the photos show.The transaction was smooth. They told us everything we needed to know.We highly recommend this rental!Robin and Bill