75 opiniones
(4.5)Sophia O.
3junio de 2025
I was charged 70$ for an already broken plastic I I was charged for the refridge door shelf which fell on the floor when we opened the refridge. Given the gas tank was full upon return,
Propane tank was full and dark, gray water was dumped and RV cleaned. It felt like the RV co needed something to bill me anyway and use some of my deposit. 70$ for a clear plastic RV refridge door shelf was a bit much. Trailhead ???
Propane tank was full and dark, gray water was dumped and RV cleaned. It felt like the RV co needed something to bill me anyway and use some of my deposit. 70$ for a clear plastic RV refridge door shelf was a bit much. Trailhead ???
Respuesta de Trailhead
Sophia, this is why we make sure to do a full walk around, inspection, and orientation with every renter when they pick up the RV. This includes opening the refrigerator, checking the temperature within, and the shelves. During the orientation, this was not notated as damaged by our team or by you. We do this to ensure that we never make a mistake in who’s at fault for breaking something.
Kat B.
5mayo de 2025
Sarah W.
1abril de 2025
I do not recommend this company
Tina P.
1marzo de 2025
my RV leaked water the entire weekend due to the renters before us doing some kind of hose damage, Trailhead said they fixed it all but didn’t we had water leaking from every orface each time we turned water on.
someone better look into reimbursing me for towels costs and electrical malfunctions due to the wetness and 1 inch puddles of water in the floor
someone better look into reimbursing me for towels costs and electrical malfunctions due to the wetness and 1 inch puddles of water in the floor
Hannah O.
5marzo de 2025
Kari B.
3octubre de 2024
Overall, it worked for what we needed and the owners were helpful when we needed to contact them. The RV itself is just poorly made. Everything rattles when you drive and the dining room table opens itself while driving too. The table won’t stay up. The curtain for the bed was removed & the rack was missing screws. It’s a nice looking RV but definitely needs some maintenance.
Tyler M.
5septiembre de 2024
Great trip. Trailhead RV Rentals was amazing to work with. They were extremely responsive and accommodating. The RV was clean and exactly as advertised. I'll be recommending them and renting from them again soon!
1 foto enviadas por Tyler M.
Jolie A.
5agosto de 2024
Wonderful and well kept rv The instruction manual super helpful
we will use this company in future
we will use this company in future
Alyssa R.
5agosto de 2024
Daniel S.
5agosto de 2024
This was the third time I rented with TrailHead RV Rentals and, as usual, they did a perfect job! Our RV was in mint condition and pickup and return was straightforward. Also, Phil was very helpful. Our security deposit was released a day after returning the RV. Service is outstanding, I recommend 100%
veronica P.
3julio de 2024
Our experience overall with our trip was amazing. Renting an RV was the best thing we did. I would definitely give a heads up that at pickup they have a checklist and you go through every single item on the checklist. At drop off don't feel pressured or okay that you can just leave. Make sure you do the walk-through with them and check everything off the box and make sure they do too. Although the host did not charge us for a missing trash can we did get the blame for it. There was never a trash can. **** I would also make sure someone checked the gray water tank Make sure it is securely tightened. We did go over a very small bump after only driving it for an hour after our trip, The tank fell out. Very costly as it was pinned on us as well****!!!
1 foto enviadas por veronica P.
Brent H.
1julio de 2024
Rent from anyone but here. Had to fix a fuse for the AC to work. Tried to get help and received nothing. Had to ask someone staying at the campground. Tried to work this out with management and they did nothing to make it better.
Susan J.
5julio de 2024
Emma J.
5junio de 2024
Travelled the middle states of USA with my partner & 5 small kids. The RV was so fun, so easy to use. We drove a lot and spontaneously camped in places and it was all just super easy. Truely had the time of our lives and the RV was a safe and easy home on the road. Thanks Trailhead!
5 fotos enviadas por Emma J.
Dan S.
5junio de 2024
The only thing I wish we could have available was the stabilizers to put down so the camper wasn't rocking all the time. Otherwise this camper was amazing and phil had great customer service and was super helpful.
Matthew C.
5junio de 2024