RV Phoenix, LLC

59 opiniones

(4.8)

Mallory D.

4.0junio de 2026

"This Jeep was a great rental that was well equipped to have the offroad adventure we were imagining in the Southwest! The host was friendly, enthusiastic, and accommodating about a situation with the phone holder. The rooftop tent was clean and comfortable. Surprisingly, we ended up not using the batwing canopy at all, so I cannot comment on that. We opted to add the generator, which worked out well for our needs (we were on a longer, 3 week trip and stayed in one place very little), but the solar battery worked incredibly well and would probably be sufficient for most shorter trips.- Charge all batteries before handing off to the next renter, especially the emergency jumpstart batteries. The rental included two of these, but neither were charged enough to be used in an emergency, so we were glad we checked them beforehand and had time to charge them before leaving for remote areas. Handing over the solar battery fully charged as well would be a nice convenience for renters, especially if they are expecting to pick up the car and start their adventure right away.- Check the torque specs and/or weight specs on the Smittybilt spare tire mount. At pickup, the rear door dropped very slightly when opened. The host's explanation was that it was due to the heavy spare tire. However, on the first unpaved road of our trip (the well established route to Hole in the Rock in Escalante, Utah), the bottom bolt hinge bolt fell out, so we suspect that the bolt may have already been loose. Of course, there is no longer any way to know for certain if that was the cause, but it would explain the drop in the door. And if the initial door drop was not caused by a loose bolt or or insufficient torque, it means the whole mount is not sufficient for the weight of the tire it's carrying.- Replace the lug nuts on the spare tire. We tried to take down the spare tire to address the issue with the rear door and discovered that the lug nuts may have been overtightened. They were stripped enough that the lug nut key would not catch on the threads. We are grateful that we never got a flat tire because that would have been a major safety concern to not be able to dismount the spare, especially in remote desert areas.- Conduct a thorough check of functionality of all components. Some inconveniences were caused by items that did not work properly: The 12 volt charging ports in the car; the water pump, even when charged; the front light bar; and one of the tent fly pole ports was missing, causing the the fly to flap distractingly at night in the desert wind. A photo of the car at pickup showed that the pole port was missing at that time and did not fall out during our trip.

Micah B.

3.0mayo de 2026

The vehicle was AMAZING and we had a truly fabulous time. It was in good repair, all components worked well.
The downside was communication. This company did not respond to outdoorsy messages, phone calls, or emails, only to text messages and only on their own timeline. In order to add the various extras described in the listing (which were overpriced BTW, bring your own!), I had to eventually call outdoorsy customer support to get hold of the company. They did not at that point even acknowledge the messages I had been sending the.m for weeks, simply sent an automated text to watch a set of instructions and a link to book extras.
Knowing this now, I would rent again. But in the weeks leading up to the trip it was concerning and I nearly canceled because I thought the listing must be a scam since no one answered.

Matthew J.

5.0septiembre de 2025

Leon O.

5.0abril de 2025

Can't fault any of it

Justin J.

5.0mayo de 2023

Andja L.

5.0abril de 2023

Cassy E.

5.0marzo de 2023

Easy and grate rates

Taylor N.

5.0enero de 2023

We were able to fit all of our group in the RV and the renting experience was really good! It was perfect for a weekend get-away with a big group/family.

Stephanie L.

5.0octubre de 2022

Very organized and super clean RV!

Caleb M.

5.0agosto de 2022

Great trailer.

Jared S.

5.0julio de 2022

Great!

1 foto enviadas por Jared S

Betsy M.

5.0julio de 2022

Great overall experience. Casey helped us from start to finish when we ran into an issue. He was quick to respond.

Sid S.

3.0abril de 2022

The plumbing in this trailer is rather sensitive. We were the only trailer in five RV parks that did not connect to "city" water pressure. We ran off the internal tank and everything was fine. Also, empty holding tanks after two nights to be safe. At most of our sites we had no problem getting level but that does need consideration because there are no levelers just stabilizers.. The overall feeling is that this is a basic camping trailer. We had an excellent adventure. I loved sleeping in this trailer. We (two adults one child) ate meals, hung out, napped, slept perfectly.

Michael R.

5.0abril de 2022

Great experience with a great trailer and customer service from the team at RV Phoenix llc

Biray S.

5.0marzo de 2022

Scott F.

5.0marzo de 2022

Great experience, totally meet our needs for the week !!