89 opiniones
(4.5)Terri A.
5julio de 2025
This is our second year booking a RV from RVR Kelowna. Our experience the first year first year was very good, our second year even better.
Our unit was 3 years old, very well maintained, and spotless. Despite only being a 23 foot unit, there was storage to spare.
The whole process was seamless and although it wasn’t necessary, the staff made it very clear that they were only a phone call away from any assistance we might have needed.
Thanks for providing us your great service, making our holiday a totally enjoyable experience .
Sincerely,
Wayne and Terri Schoenenberger
Our unit was 3 years old, very well maintained, and spotless. Despite only being a 23 foot unit, there was storage to spare.
The whole process was seamless and although it wasn’t necessary, the staff made it very clear that they were only a phone call away from any assistance we might have needed.
Thanks for providing us your great service, making our holiday a totally enjoyable experience .
Sincerely,
Wayne and Terri Schoenenberger
Andrew G.
4.5junio de 2025
Not to many complaints. Our RV worked as expected and we had a great trip. I had to replace a wiper bladed and they refunded me the cost to do that mid-trip. I am still a little unsure about the $100 "RV Trip And Technical Assistance" fee and charge. I received a couple of text messages on the trip asking how it was going. Both the messages and the fee seemed unnecessary. Their payment system also charge me "international transaction fee", which is frustrating since my Credit Cards don't charge fees. We are U.S. travelers. These pesky fees aside we had a great trip, great motorhome, and great interaction with staff.
Heather F.
5junio de 2025
From the early booking stages to the motorhome return, the staff we dealt with were all exceptional in a kind and genuine manner. They all seem to really like what they’re doing and provide excellent guest service along the way. As first time motorhome renters, they were there to answer all of our questions. Thank you and we will definitely rent from them again!
Pieter V.
4.5junio de 2025
We had a great experience with RVR and a wonderful family weekend.
Val S.
4junio de 2025
Great assistance and support
Russell S.
4junio de 2025
It was a great experience. Friendly staff who checked us in, even got a little welcome treat for the campfire :)
My complaint is we had a midsized deluxe motorhome booked, and seems we didn’t get the deluxe model. We understand they have different units to lend out, but when referencing what’s listed on their website, the rv we were issued, was the exact rv listed under what would have been just the midsized, not the deluxe. Was unfortunate we didn’t have a couch as planned as there was not enough seating inside for 6 as stated, and not everyone could sit inside together at the same time. Also the queen size bed in the back was very sloped and sagged in the middle.
Other than that, the service was great and the experience was great.
My complaint is we had a midsized deluxe motorhome booked, and seems we didn’t get the deluxe model. We understand they have different units to lend out, but when referencing what’s listed on their website, the rv we were issued, was the exact rv listed under what would have been just the midsized, not the deluxe. Was unfortunate we didn’t have a couch as planned as there was not enough seating inside for 6 as stated, and not everyone could sit inside together at the same time. Also the queen size bed in the back was very sloped and sagged in the middle.
Other than that, the service was great and the experience was great.
Ryan S.
5junio de 2025
Everything was great!
David A.
5mayo de 2025
Excellent staff and great vehicle!
Bill C.
5abril de 2025
Everything was great
Michael K.
5abril de 2025
Wonderful people to deal with; the RV we rented was perfect for our needs.
Scott H.
4octubre de 2024
Had problems with battery but that was taken care of. Really enjoyed the experience. Thanks
Katherine S.
5septiembre de 2024
Our experience renting an RV from RVR Kelowna couldn't have gone any smoother. This was our first time doing an RV vacation and the staff at RVR were extremely helpful in getting us set up with everything that we would need. Our vehicle was ready at pick up time & the staff were very thorough in explaining all things to do with running & maintaining the vehicle that made our trip seamless. The RV was very clean & fully stocked, and we had the most wonderful adventure. I can't thank the staff enough for all of their help and we are already making plans for our next RV vacation. I would highly recommend renting from RVR Kelowna.
James A.
4.5septiembre de 2024
Davi M.
4.5septiembre de 2024
The RV had everything we needed and the staff was super helpful from start to finish! I would change very few things for a perfect score: a bit more cleaning on the floors at pick-up and having the fridge ON overnight before delivering to the renter, if possible.
Federico A.
5agosto de 2024
Outstanding RV Rental Experience!
Krystal G.
5agosto de 2024
Had everything we needed!