Excellent from start to finish. I was a little nervous about renting from Outdoorsy and from a private individual, but it was so simple and reassuring. Katy was very responsive and professional while being laid back and accommodating. we had to adjust our pick up and drop off times several times en route due to traffic and Katy was incredibly patient and understanding. She gavr us a quick but thorough walk through, and everything in the van iscery intuitive, so it was easy to manage. The van was perfect for our family trip to Big Bend. My husband, 10 yr old, son, and I found all of the beds comfortable, the offgrid ability was exactly whay we wanted for our flexible trip. The mosquito screens were necessary for camping in Rio Grande Village, and we were grateful for the lounge space and provided games in the heavy rain. The kitchen was kitted out with what we needed and the knives were sharp! It all felt clean and well maintained, not like it was being over-used by renters. I had to drive the whole way, and found it easy to handle and modern cruise control good AC and used out Andriod Auto for maps. It made our trip a massive success!

Couldn't have been better hosts! Great communication, thorough walkthrough, well-appointed and organized RV. Would rent again

Katy and her husband were excellent hosts and did a very thorough walkthrough which allowed us to have a wonderful first van experience without any hiccups. The supplied cooking gear and utensils were exactly what we needed. Would definitely rent this van again!