Overall this was an OK experience. I would consider renting from them again but I would probably look at a different RV. Check-in: 2/5 (We had booked a starlink to go with the rental and ended up having to wait an hour and a half at check-in while they tried to get it working). Ultimately couldnt get it working and I ended up just taking the unit and setting up my own service for it. The RV also only had 1/2 a tank of fuel. The floors had also not been mopped. RV Quality: 3/5. There was a good amount of water damage around the RV and I think the sides might have some seals that are cracked, we were driving through some rain and even though the sides we all the way pulled in sometimes I would get some water splashed on me while driving from the top of the big side. The main TV wasnt hooked up to anything, which from the listing saying it had TV / DVD we assumed there was a dvd player. There wasnt, this wasnt a big deal we just bought a roku and streamed from it. RV Driving 3/5 - As I started our trip I noticed that the registration on the RV was expired by 2 months. Thankfully we didnt get pulled over on the trip. On our way home we had the generator running, All the AC's set to 69 and the cab AC maxed, and it was 80+ degrees and everyone was sweating. The heat from the engine was insane and the paint being a dark black and it being a really hot day made it impossible for the little AC units to keep up. That being said when we were hooked up to power and stopped for the nights the AC's worked perfectly. The other issue we had was that the ABS and traction control lights came on while driving and made it so the cruise control wouldnt engage. After we pulled over and turned off the engine for a bit then started going again they went off and we were able to use cruise control again. Check-out: 4/5 - This was really easy, just drove up, parked the RV and drove off in the follow car. Only reason not 5/5 is that im not a fan of unknows and if there had been issues with the return I would have liked to resolve them in person. Thank fully there werent any issues.