2020 Heartland Pioneer

I hope everyone enjoys their rental experience, but there are a few rules. First, if you don't know if you should do it, don't without asking us. -Do not leave awnings out during heavy rain or a storm. Good rule is to roll awning in if you are not at the camper. -No smoking inside the units. Please do not smoke outside with the door open. This includes vaping. -No pets, unless authorized. Bringing pets without approval will result in total loss of deposit. -The roofs can be damaged easily, so please don't climb on the roof. -Cleaning supplies and a broom/dustpan are included with all campers. No trash should be left in the campers. Please monitor the kiddos eating in areas such as bunks. This can be an issue with attracting insects. -Camper approved toilet paper is provided. If you want to bring extra that is fine but it must be approved by us before use. -Please hold down the toilet foot pedal for several seconds when flushing the toilet to ensure contents have properly gone down into the black tank. Water helps dissolve the solids. If you are directly connected to sewer, you can dump the black tank daily so I recommend using even more water when flushing. Renters will be charged EXTRA fees for issues with black tank being clogged due to improper flushing. -If something is damaged while you are renting let us know as soon as possible so get the process started of repair or placing the item. Some products are hard to get so having a few extra days definitely helps.