2017 Thor Majestic Ultimate Adventure RV Grizzly5

It was the first time I rent motorhome that T.j. took much effort to reply my questions and he gave me answer almost immediately. We could finished my travel safely thanks to his dedication. Thank you.

The RV rental went as expected. Great communication and easy to work with. I would rent again.

My experience with TJ was great, he was very accommodating to some scheduling challenges and issues with the Outdoorsy website, so I was very grateful for that. The RV however, needs to be retired. We rented the same RV several years ago and it was just "fine" then, but now it's had its time. The black tank was full, so thank goodness we had hookups at our campsite and were able to drain it, but the toilet was completely clogged so we didn't even use it because I wasn't about to deal with that. There is a water leak under the sink somewhere so anytime we turned the pump on it leaked all over the floor and outside. Because of the leak, the water pump kept turning on every minute or so, so we ended up just leaving it off when not in use. There is a large crack between the side of the RV and the steps, so it looks like the side of the RV is going to fall off at any moment. The seals around the main door frames are held on by a single rivet at the top so they just fall down onto you and around you as you drive. The emergency window is broken and held in place with tape. Pretty sure that isn't safe. I could keep going but I think this gives you the idea. Not sure how RV's like this are able to be rented.

I think one improvement would be a deep cleaning of the RV. There was a terrible smell in the RV. It would have been nice to have some printed instructions specific to the RV; in particular anything a little unusual. The RV was very noisy( a lot of rattling).