I cannot say enough good things about my experience with this company. Flying in from the east cost I was worried that the van was going to be hard to manuver or not what was advertised. But that was not at all the case. The van itself was very easy to drive, back up and parrarell park(when stopping at a store before hitting the road). It was equipped with all the essentails needed for our Labor Dave camping weekend at the Gorge Ampitheater. The bed was comfortable,everything worked as expected and explained. The customer service is top notch. Christian and Austin are very laid back,so I did not feel awkward asking anything. They were very easy to reach even during the trip when a user error problem arose. Check in and drop off was a breeze. I am looking forward to planning another trip out to the pacific north west. I will recommend them to everyone I can and I am very thankful to my friend Allison that suggested I give them a try.