2022 Solitude Luxury Bunkhouse

RV was clean and fit my family well great location the host communicated the hold stay had a great sense of humor would recommend him to anyone we will be back soon

The one and ONLY compliment that I will give, is that Thomas or "Tom" seemed like a pretty standup guy over the course of our communications. Every conversation we had was decent...even up to two days prior to my family's stay, which was the LAST time I have spoken with him. I initially called him upon our arrival to inquire about the keys to the trailer but got no answer. However, once we stepped inside the DISGUSTING nightmare began! The trailer was a disgusting filthy mess (which I will insert proof with pictures)!! Hair EVERYWHERE (human AND animal) from the kitchen and on all the beds to the counters, food on the counters, floors were absolutely disgusting with trash, dead bugs, and the oven was even filthy and unusable!! It was despicable and disappointing to say the very least! After a long day of travel, having to bring my two babies and husband into our "home" for 5 whole days looking this way was shameful...just shameful!!! As I walked into the master room, there was literally a puddle of water on the floor and water stains on the bed from the active pouring of water getting directly onto the bed from the overhead fan. This was when the second phone call went out to him (with no answer again), followed by a text message alerting him to this water leakage...to which he NEVER even responded the entire time!!! It was shameful that we paid the kind of expensive price we did, and my husband had to purchase our own additional cleaning supplies and put in sweat to get this trailer up to par!! To not hear ANYTHING from or receive ANY sort of calls or check-ups from this person our entire 5-day stay had my blood boiling. Some of the appliances were completely unusable and the trailer was so dingy and unkept! We were unable to sleep in any of the beds because of the filth and water damage, only the pull-out couches. One of the features I specifically paid for was the outdoor kitchen. Imagine my surprise to open that door and the blackstone that I was so excited to use being completely rusted and we couldn't even use the feature we paid for!!! This is so heartbreaking to write because not only was this my family's very first experience with RV camping, but it was also our very first time renting an RV as well and this DID NOT leave a good impression at all. Not to mention, it was Father's Day weekend!! One of the biggest reasons I went with this company is because my husband is also a military veteran and we wanted to show our support to a “veteran owned" business. We are NOT happy with this overpriced company's performance and communication and will NEVER be using them again! Not to worry though, we left a very pristine clean on the place for the next family who gets off the road from a long trip! I really wish I could be refunded a portion of what I spent for this rental for doing what I paid to have done and for the assurance (and insurance!) I expected to have!! Potential renters: YOU HAVE BEEN WARNED!!!