• To ensure our van stays safe, clean, and ready for the next adventure, please review our guidelines before booking: NO SMOKING OR VAPING: Out of respect for all future guests (especially families with children), smoking or vaping of any kind is strictly prohibited inside the van. An automatic deep-cleaning fee will be charged if this rule is violated. FESTIVALS & OFF-ROADING: Our van is built for standard campgrounds and paved or well-maintained roads. Taking the van to music festivals (such as Burning Man) or driving on off-road trails is not permitted. HEIGHT WATCH: Because this van is under 20 feet long, it fits in standard parking spaces and drives beautifully. However, always remember that it is much taller than a standard SUV due to the pop-top loft. Please keep an eye out for low-clearance drive-thrus, low-hanging tree branches, and parking garages! FUEL & CLEANING RETURN POLICY: Fuel: Please return the van with the gasoline tank refilled to the same level you received it (usually full) to avoid a refueling charge. Cassette Toilet: The toilet cassette must be completely emptied and rinsed prior to drop-off. Returning the vehicle with an un-emptied cassette will trigger an automatic $150 sanitation penalty. TRASH & TIDINESS: We handle the full professional deep-cleaning and linen washing between trips! All we ask is that you clear out all personal trash and empty any leftover food from the refrigerator and pantry. EXCESSIVE DIRT: Normal campsite dust or a little tracked-in sand is completely fine and expected. However, tracking in excessive dirt, staining the upholstery, or returning the exterior caked in heavy off-road grime will result in an additional detailing fee. Don't worry, we will give you a thorough walkthrough before you head out so you feel 100% confident operating the vehicle. If you have any questions, just send us a message.