We can express in enough details the amazing experience we had with renting and will absolutely look them up again if we’re ever out in Portland. This was our first and not last time renting a sprinter van. They were very patient and kind to all of our questions. Responded to our questions within a timely manner. Thank you so much.

We had high hopes because the van is fairly new, fully equipped, and costly. Unfortunately, our experience was disappointing and stressful. The pickup location requires travel on a steep, narrow, winding, heavily trafficked two-lane road. Shortly after pickup, several drawers opened and came off their slides while we were driving. The hosts repaired them promptly, but the lower drawers still would not remain latched on our drive home. We also experienced inconsistent electrical power and phone charging. The refrigerator and freezer lost power, defrosted, and leaked water onto the floor. The automatic sliding door malfunctioned several times. We did not receive the video manuals until Friday, after we contacted the hosts and requested them, making troubleshooting more difficult. Although the van provided a comfortable place to sleep, these problems took time and attention away from our family reunion. Considering the van’s age, advertised features, and cost, we expected a more reliable, trouble-free experience. Based on our experience, we cannot recommend this rental without improvements to the drawer latches, instructions, and reliability of the van’s systems.

I have rented a number of vans over the past few years and never have I rented the same van twice, except for this one. The van itself is incredible (it is an Airstream, after all) and the hosts (Piet and Dorota) are equally incredible. The van comes with everything you would ever need for a trip (camp chairs, camp table, bedding, cooking utensils, etc.) and is quite comfortable to live in. It’s a bit longer than most vans at 24 feet but the extra length makes it much more livable and less cramped. That doesn’t mean it’s difficult to drive though as the Mercedes Sprinter platform has all the bells and whistles (blind spot cameras, backup camera, more comfortable seats, etc.). As stated earlier, Piet and Dorota were wonderful by making themselves available for any questions that came up. I will be renting from them again!

Piet was great! Very informative and very helpful with the questions that I had before and during the trip. We are already planning our next adventure with their Airstream next summer. I would highly recommend them!

Our trip was great! The Airstream RV is always a fun experience.