At first glance, this RV is amazing. The layout is great, it is clean and comfortable, and the hosts were very kind, even allowing my husband to leave his truck at their home rather than coordinate another driver. Unfortunately, one major issue significantly impacted our stay. By the end of day one, the refrigerator stopped working. We reached out to troubleshoot, but it never worked again. We lost everything inside. A five-day trip with toddlers and no refrigerator was more challenging than expected, especially after losing all the food I had prepped to minimize cooking and cleaning. I completely recognize this was likely no one’s fault. Things happen and we roll with them. My issue is the lack of response or desire to rectify it. I have reached out to both the host and his wife and received no response regarding the refrigerator. Additionally, we slept in 87-degree heat on the way home because we weren’t educated on a specific generator safety feature. Less importantly, my hand was cut up by exposed screws in the closet. I mentioned this because they appear aftermarket and, in such a tight space, it could easily happen to someone else. I received no response to that either. Before returning the RV, I deep cleaned the refrigerator, stove/oven/microwave, floors and toilets, and even pressure washed the rugs. The photos attached are of the RV after I cleaned it. I wanted to show my gratitude and appreciation for the use of their RV. I didn’t need a thank-you, but a response regarding my concerns would have been very appreciated. There is genuinely a lot to like about this RV, and had the refrigerator issue been acknowledged and handled with better communication afterward, my review would probably look very different. Things break. I understand that completely. But how problems are handled when they happen is an important part of the rental experience too, and unfortunately that is where our experience fell short.