AMAZING!!! We're a young family of 4 and this was our first camper adventure. Ashley was fantastic to work with. Her communication was top notch (and as a newbie I had a lot of questions.) The camper itself was very clean and well organized - everything worked as it should. It was easy to tow with the included weight distribution hitch. As first timers we thought we packed most of the things we'd need but of course there's always items that you don't think of. Ashley had all those miscellaneous items covered! The kids had a blast! They loved the bunks and all the included games and toys. We HIGHLY RECOMMEND this host and hope to use the camper again in the future!