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Healthcare Hero Program FAQs

Now more than ever, our healthcare heroes can benefit from surrounding themselves with nature to recuperate. To thank them for their brave efforts on the front lines, Outdoorsy is donating free nights to our heroes to enjoy. You can too.

To help provide additional information on Outdoorsy’s healthcare hero program, we’ve compiled a list of answers to the most common questions we’re hearing.

General 

Who qualifies for this program? 
Any frontline medical professional that is actively working during the COVID-19 pandemic. This includes doctors, nurses, respiratory therapists, care aids, and all the other important roles that are working in a medical environment. Upon winning a trip, you’ll be asked to send a picture of your healthcare badge/identification to confirm your eligibility. 

How long will this program be running? 
At this time, we’ll be receiving hero story submissions until June 30, 2020. We’ll start selecting recipients in May and will announce them regularly. You will be notified by email if your hero is selected. 

Can I submit more than one hero story?
Absolutely! We want to hear from our Outdoorsy community about all the heroes they are seeing in their lives.

What information are you asking for in the submission and where will it be shared?
A big part of our program is to spotlight these heroes and their touching stories. We’ll be sharing them on our website and social channels. In the submission form, we are asking for some background information on the hero (we only share their first name and city publicly). We’re also asking for a photo of your hero, so please have this ready.

How will you be selecting winners?
The team at Outdoorsy will be reading your hero story submissions, reviewing nominations, and selecting road trip winners on a weekly basis throughout the month of May. You will be notified by email if your hero is selected and we’ll also announce their name on Outdoorsy’s social channels. 

Can I donate money toward a healthcare hero’s trip if I don’t want to book a trip right now? 
We’ll be rolling out a gift card option in the future to help facilitate a trip donation. Once that is available, certain gift card denominations will qualify for trip donations that we’ll then add directly to the pot. 

Renters

Do I need to take the trip right away? 
Not at all. As long as your booking is requested and confirmed before June 30, 2020, it will contribute toward our vacation pool. Please make sure you’re booking a trip during a time that is safe for you to do so.

What’s the policy around cancellation / rescheduling my trip? Will the night still be donated to healthcare workers? 
If you reschedule your trip, we’ll honor the vacation nights to our healthcare heroes. Unfortunately, if you cancel, we’ll have to remove the night from the pool.

Healthcare Heroes 

Can I nominate myself if I’m a healthcare worker? 
Yes, please do!

How many nights are included in my trip? 
A trip is defined as two nights and three days. If you wish to go for longer, you have the option of extending the rental at your own cost. We encourage you to discuss the details of your trip with the RV owner at the time of booking.

Who can I bring with me on this trip? 
The travel party restriction will depend on the RV you select from our pool of eligible RV listings. As you’ll see, RV sizes can range from small campervans to large motor homes or fifth wheels. So long as you follow the owner’s guidelines on the rig’s capacity, you’ll be good to go. 

Can I travel anywhere in the US or Canada? 
The mileage guidelines will vary from listing to listing. So long as you follow the mileage guidelines the owner has put in place, you’re free to explore wherever you like. When booking, please be sure to reference any mileage restrictions and discuss your travel plans ahead of time with the owner.

Do I need to go on this trip right away?
Recipients will have until the end of the year to take a trip using their Outdoorsy travel credits. 

Owners

I’m already an owner listed on Outdoorsy and I’d like to participate. How do I do that? 
Great! Fill out this form to share some additional details with us about your rig and location. As part of that form, we also ask that you agree to discount your rig to $100/night for two nights if it is selected by a healthcare hero for their trip. Outdoorsy will be funding the two-night trip at that price.

Can I submit more than one vehicle to be in the program?
Absolutely!

I already submitted my vehicle(s) to be part of the healthcare housing program. Can they also be included in this one?
Yes, of course! When you fill out this form to add your vehicle(s) to the program, you’ll see a section for owners who have already submitted their vehicles to be a part of our healthcare housing program. By selecting this option on the form, we’ll also add your vehicle info and location details to the healthcare heroes program. 

What happens if a healthcare hero selects my vehicle for their trip and would like to extend it beyond the two days?
We are advising each road trip recipient to discuss the details of their trip directly with you, the RV owner, at the time of booking. For each hero selected, Outdoorsy will be funding the cost of a two-night rental at the discounted rate of $100/night. If the recipient wishes to take a longer trip, they will need to discuss this option with the RV owner. Unless otherwise discussed between the recipient and the RV owner, the recipient will need to extend the duration of the trip at their own cost and at the RV owners regular nightly rate. 

 

Terms & Conditions (US)

Outdoorsy Healthcare Heroes: Terms & Conditions (“Rules”)

No purchase is necessary to enter or be selected for a trip. A purchase will not improve your chances of winning.

This competition (the “Competition”) is governed exclusively by the laws of the United States. Void where prohibited by law.

Dates of Competition: The Competition begins at 5:00 pm Eastern Standard Time (CST) on May 1, 2020 and ends at 11:59 pm (CST) on June 30, 2020 (the “Competition Period”).

Sponsor: Outdoorsy, Inc. (“Outdoorsy”).

Eligibility: The Competition is open to residents of the U.S. who are (21) years of age or older as of the date of entry. Officers, directors, and employees of Outdoorsy, or its affiliates, and related companies, and the immediate family members (parents, children, siblings, spouse) or members of the same household (whether related or not) of such officers, directors, and employees are not eligible to participate in the Competition. Entries originating from any other jurisdiction are not eligible. The Competition is subject to all applicable Texas and US laws and regulations and is void where prohibited.

Agreement to Rules: By participating in the Competition, you, the entrant, fully and unconditionally agree to be bound by these Official Rules and the decisions of Outdoorsy, which will be final and binding in all matters relating to the Competition. By participating in the Competition, you, the entrant, grant Outdoorsy permission to send you emails, which you may opt out of at any time.

How to enter: Any adult may nominate a healthcare worker to be in the running for a trip through the program. Healthcare workers can include (but not limited to): nurses, doctors, EMTs, essential workers at healthcare facilities. Nominators may submit the names of multiple healthcare workers, but they can only submit one entry for each healthcare worker. Nominators may also submit themselves for the program if they are a healthcare worker.  Submission of entries must be made during the Competition Period, participation consists of:

–Submitting a nomination through the form located at this website (https://gooutdoorsy.typeform.com/to/QfoBdq) and filling in all of the fields are directed. 

Prize: The prize consists of: $200 in credits toward booking an Eligible Vehicle (as defined below) on Outdoorsy.com. The prize is awarded “as is” with no warranty or guarantee, either express or implied. The right to receive the prize is not transferable, and no substitutions or cash equivalents are permitted except at Outdoorsy’s sole discretion or as otherwise provided herein. Outdoorsy reserves the right, in its sole discretion, to award a prize of equal or greater value if the advertised prize is unavailable. Outdoorsy will not replace the prize if it is lost or stolen. Any and all prize-related expenses, including without limitation any and all federal, state, and local taxes, shall be the sole responsibility of the winner. By accepting the prize, the Winner grants its permission for Outdoorsy to use the winner’s name, picture, social media pseudonym and city and state for purposes of advertising and trade without further consent or compensation, unless prohibited by law.

If the booking value exceeds the $200 credit, then the Winner will be responsible for covering the booking expenses beyond the initial credit. Any trip extensions will need to be coordinated directly between the winner and the owner. As agreed to in the program vehicle opt-in process, owners will provide their vehicle for $100/night to facilitate trips for the $200 credit being provided by Outdoorsy, but owners are not required to provide winners with the negotiated $100/night contest rate on any extended, additional trip dates. Outdoorsy will not be responsible for covering additional trip costs on and/or off platform, including but not limited to, mileage overage fees, gas, campground reservations, airfare or any other costs and expenses.

Winner selection and notification: Outdoorsy is committing to a set initial prize pool of credits – up to $20,000. Upon redemption of that initial pool of credits, Outdoorsy reserves the right to end the promotion. Every week starting the week of May 18, 2020, at least one winner will be selected from all eligible entries received until the pool of credits is fully redeemed. The potential winner will be notified via email addresses provided on the submission. In order to receive the prize, the potential winner must return email communications with Outdoorsy’s team to set the delivery conditions of the prize. If the potential winner fails to give respond to the email within 14 days or is found to be, in Outdoorsy’s sole discretion, ineligible or in violation of these Official Rules, such potential winner and his/her entry will be disqualified, and an alternate winner will be selected from all remaining eligible entries. Failure to produce a valid healthcare badge/identification will also be grounds for disqualification. If the winner is under the age of 25, they will need to be accompanied on their reward trip by a verified driver over the age of 25 who will be responsible for being the driver of the vehicle during the rental period. The prize will be available for redemption until December 31, 2020. The receipt of the prize offered in this Competition by the winner is conditional upon compliance with these Official Rules and any and all applicable federal and state laws and regulations.

Owner participation: By submitting their vehicle to be included in the program, owners agree to have their vehicles be rented out at a rate of $100/night or less for a 2-night rental period if their vehicle is selected for a rental by a Winner (an Eligible Vehicle).

General Terms: Decisions made by Outdoorsy are final in all matters, including interpretation of these Official Rules and awarding of the prize. Entrants assume all risk of loss, damage, destruction, delay, or misdirection of Competition materials submitted to Outdoorsy. Outdoorsy reserves the right, at its sole discretion, to cancel, terminate, modify, or suspend the Competition, or any part of it, if any virus, bugs, other technical failures, non-authorized human intervention, fraud, or any other causes beyond Outdoorsy’s control impair the administration, security, integrity, or proper functioning of the Competition, as determined by Outdoorsy in its sole discretion. Outdoorsy in its sole discretion reserves the right to disqualify any entrant it finds to be tampering with or attempting to tamper with the entry process or the operation of the Competition or to be acting in violation of these Official Rules. Any attempt by an entrant to deliberately damage or undermine the legitimate operation of the Competition may be a violation of criminal and civil laws, and, should such an attempt be made, Outdoorsy reserves the right to seek damages from such persons to the fullest extent permitted by law. Outdoorsy’s failure to enforce any term of these Official Rules shall not constitute a waiver of that term.

Release: By participating in the Competition, you agree to release from liability and hold harmless Outdoorsy and its parent company, affiliates, and related companies, and each of their respective officers, directors, and employees and agents (collectively, the “Released Parties”) from and against any claim or cause of action, including, but not limited to, personal injury, death, or damage to or loss of property, arising out of participation in the Competition or the receipt or use or misuse of any prize, or from any trip booked or taken using the prize.

Limitation of Liability: Outdoorsy is not responsible for: (1) any incorrect or inaccurate information, whether caused by entrant, printing errors, or any of the equipment or programming associated with or utilized in the Competition; (2) technical failures of any kind, including, but not limited to, malfunctions, delays, interruptions, or disconnections in phone lines or network hardware or software; (3) technical or human error which may occur in the administration of the Competition or the processing of entries; (4) late, lost, undeliverable, damaged, stolen, misdirected, or postage-due entries; or (5) any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, by entrant’s participation in the Competition or receipt or use or misuse of any prize, or from any trip booked or taken using the prize.

Disputes: This Competition is governed by the laws of the United States and State of Texas without respect to conflict of law doctrines. As a condition of participating in this Competition, entrant agrees that any and all causes of action arising out of or connected with this Competition, shall be resolved individually, without resort to any form of class action, exclusively and solely before a state or federal court located in Austin, Texas. Further, under no circumstances will entrant be permitted to obtain awards for, and entrant hereby waives all rights to claim, punitive, incidental, or consequential damages, including reasonable attorneys’ fees, and entrant further waives all rights to have damages multiplied or increased.

Privacy Policy: Information submitted with an online entry is subject to the Privacy Policy stated on Outdoorsy’s website.

Winner Name and Rules: To obtain a copy of the winner’s name or a copy of these Official Rules, mail your request along with a stamped, self-addressed envelope to Outdoorsy. Residents of Vermont may omit return postage. Requests must be received no later than December 31st, 2020.

 

Terms & Conditions (Canada)

Outdoorsy Healthcare Heroes: Terms & Conditions (“Rules”)

No purchase is necessary to enter or be selected for a trip. A purchase will not improve your chances of winning.

This competition (the “Competition”) is governed exclusively by the laws of Canada, excluding Quebec. Void where prohibited by law.

Dates of Competition: The Competition begins at 5:00 pm Eastern Standard Time (CST) on May 1, 2020 and ends at 11:59 pm (CST) on June 30, 2020 (the “Competition Period”).

Sponsor: Outdoorsy, Inc. (“Outdoorsy”).

Eligibility: The Competition is open to legal residents of Canada, excluding the province of Quebec, who are (21) years of age or older as of the date of entry. Officers, directors, and employees of Outdoorsy, or its affiliates, and related companies, and the immediate family members (parents, children, siblings, spouse) or members of the same household (whether related or not) of such officers, directors, and employees are not eligible to participate in the Competition. Entries originating from any other jurisdiction are not eligible. The Competition is subject to all applicable federal, provincial and local laws and regulations and is void where prohibited.

Agreement to Rules: By participating in the Competition, you, the entrant, fully and unconditionally agree to be bound by these Official Rules and the decisions of Outdoorsy, which will be final and binding in all matters relating to the Competition. By participating in the Competition, you, the entrant, grant Outdoorsy permission to send you emails, which you may opt out of at any time.

How to enter (No purchase necessary): Any adult may nominate a healthcare worker to be in the running for a trip through the program. Healthcare workers can include (but not limited to): nurses, doctors, EMTs, essential workers at healthcare facilities. Nominators may submit the names of multiple healthcare workers, but they can only submit one entry for each healthcare worker. Nominators may also submit themselves for the program if they are a healthcare worker.  Submission of entries must be made during the Competition Period, participation consists of:

–Submitting a nomination through the form located at this website (https://gooutdoorsy.typeform.com/to/QfoBdq) and filling in all of the fields are directed. 

If submitting/uploading Entry via a mobile device, standard data rates may apply. Entrants should check their service carrier plan for more information regarding rates and fees.

Prize: The prize consists of: $200 in credits toward booking an Eligible Vehicle (as defined below) on Outdoorsy.com. The prize is awarded “as is” with no warranty or guarantee, either express or implied. The right to receive the prize is not transferable, and no substitutions or cash equivalents are permitted except at Outdoorsy’s sole discretion or as otherwise provided herein. Outdoorsy reserves the right, in its sole discretion, to award a prize of equal or greater value if the advertised prize is unavailable. Outdoorsy will not replace the prize if it is lost or stolen. Any and all prize-related expenses, including without limitation any and all federal, state, and local taxes, shall be the sole responsibility of the winner. By accepting the prize, the Winner grants its permission for Outdoorsy to use the winner’s name, picture, social media pseudonym and city and state for purposes of advertising and trade without further consent or compensation, unless prohibited by law.

If the booking value exceeds the $200 credit, then the Winner will be responsible for covering the booking expenses beyond the initial credit. Any trip extensions will need to be coordinated directly between the winner and the owner. As agreed to in the program vehicle opt-in process, owners will provide their vehicle for $100/night to facilitate trips for the $200 credit being provided by Outdoorsy, but owners are not required to provide winners with the negotiated $100/night contest rate on any extended, additional trip dates. Outdoorsy will not be responsible for covering additional trip costs on and/or off platform, including but not limited to, mileage overage fees, gas, campground reservations, airfare or any other costs and expenses.

Winner selection and notification: Outdoorsy is committing to a set initial prize pool of credits – up to $20,000 total ($200 credit per trip). Upon redemption of that initial pool of credits, Outdoorsy reserves the right to end the promotion. Every week starting the week of May 18, 2020, at least one winner will be selected from all eligible entries received until the pool of credits is fully redeemed. The potential winner will be notified via email addresses provided on the submission. In order to receive the prize, the potential winner must return email communications with Outdoorsy’s team to set the delivery conditions of the prize. If the potential winner fails to give respond to the email within 14 days or is found to be, in Outdoorsy’s sole discretion, ineligible or in violation of these Official Rules, such potential winner and his/her entry will be disqualified, and an alternate winner will be selected from all remaining eligible entries. Failure to produce a valid healthcare badge/identification will also be grounds for disqualification. If the winner is under the age of 25, they will need to be accompanied on their reward trip by a verified driver over the age of 25 who will be responsible for being the driver of the vehicle during the rental period. The prize will be available for redemption until December 31, 2020. The receipt of the prize offered in this Competition by the winner is conditional upon compliance with these Official Rules and any and all applicable federal and state laws and regulations.

Odds: The odds of winning a Prize depend upon the number of eligible Entries submitted during the Contest Period and application of the judging criteria.

Owner participation: By submitting their vehicle to be included in the program, owners agree to have their vehicles be rented out at a rate of $100/night or less for a 2-night rental period if their vehicle is selected for a rental by a Winner (an Eligible Vehicle).

Rights of sponsor: If, in the Sponsor’s opinion, there is any suspected or actual evidence of tampering with any portion of the Contest, or if technical difficulties or any other factor including accident, printing, administrative, or any error of any kind compromises the integrity, administration, or conduct of the Contest, the Sponsor reserves the right to modify, cancel, or suspend this Contest without prior notice or obligation.

Any attempt to deliberately damage any website or other component, or to otherwise undermine the legitimate operation of this Contest is a violation of criminal and civil laws and should such an attempt be made, the Sponsor reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution.

Sponsor reserves the right to disqualify a person if he/she enters the Contest or tries to do so by any means contrary to these Official Contest Rules or which would be unfair to other Entrants or where Contest Entries are generated by any mechanical or automated means, including the supply of untruthful, inaccurate, or misleading details and/or information. Entry materials that have been tampered with, reproduced, falsified, or altered are void. In the event a dispute arises as to the identity of a Potential Prize Winner, Entries will be declared by the name associated with the form used to submit the Entry.

All federal, provincial, and local laws and regulations apply. This Contest and the Official Contest Rules shall be governed by, and construed in accordance with, the laws of the Province of Ontario.

Publicity: Entering this Contest and accepting a Prize (if applicable) constitutes permission by Entrant for the Sponsor, and its agencies to use the Entrants’ and Prize Winners’, as applicable, names, cities and provinces/territories of residence, biographical information, Entry information, Prize information, video, recording, voice, photograph, statements and likenesses for purposes of advertising and publicity in any and all media now or hereafter known throughout the world in perpetuity, without further compensation, notification, or permission, unless otherwise prohibited by law.

General Terms: Decisions made by Outdoorsy are final in all matters, including interpretation of these Official Rules and awarding of the prize. Entrants assume all risk of loss, damage, destruction, delay, or misdirection of Competition materials submitted to Outdoorsy. Outdoorsy reserves the right, at its sole discretion, to cancel, terminate, modify, or suspend the Competition, or any part of it, if any virus, bugs, other technical failures, non-authorized human intervention, fraud, or any other causes beyond Outdoorsy’s control impair the administration, security, integrity, or proper functioning of the Competition, as determined by Outdoorsy in its sole discretion. Outdoorsy in its sole discretion reserves the right to disqualify any entrant it finds to be tampering with or attempting to tamper with the entry process or the operation of the Competition or to be acting in violation of these Official Rules. Any attempt by an entrant to deliberately damage or undermine the legitimate operation of the Competition may be a violation of criminal and civil laws, and, should such an attempt be made, Outdoorsy reserves the right to seek damages from such persons to the fullest extent permitted by law. Outdoorsy’s failure to enforce any term of these Official Rules shall not constitute a waiver of that term.

Release: By participating in the Competition, you agree to release from liability and hold harmless Outdoorsy and its parent company, affiliates, and related companies, and each of their respective officers, directors, and employees and agents (collectively, the “Released Parties”) from and against any claim or cause of action, including, but not limited to, personal injury, death, or damage to or loss of property, arising out of participation in the Competition or the receipt or use or misuse of any prize, or from any trip booked or taken using the prize.

Limitation of Liability: Outdoorsy is not responsible for: (1) any incorrect or inaccurate information, whether caused by entrant, printing errors, or any of the equipment or programming associated with or utilized in the Competition; (2) technical failures of any kind, including, but not limited to, malfunctions, delays, interruptions, or disconnections in phone lines or network hardware or software; (3) technical or human error which may occur in the administration of the Competition or the processing of entries; (4) late, lost, undeliverable, damaged, stolen, misdirected, or postage-due entries; or (5) any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, by entrant’s participation in the Competition or receipt or use or misuse of any prize, or from any trip booked or taken using the prize.

Disputes: This Competition is governed by federal, provincial, and local laws and regulations without respect to conflict of law doctrines. As a condition of participating in this Competition, entrant agrees that any and all causes of action arising out of or connected with this Competition, shall be resolved individually, without resort to any form of class action, exclusively and solely before a state or federal court located in Austin, Texas. Further, under no circumstances will entrant be permitted to obtain awards for, and entrant hereby waives all rights to claim, punitive, incidental, or consequential damages, including reasonable attorneys’ fees, and entrant further waives all rights to have damages multiplied or increased.

Privacy Policy: Information submitted with an online entry is subject to the Privacy Policy stated on Outdoorsy’s website. The Sponsor respects the Entrants’ right to privacy. Personal information collected from Entrants (including but not limited to names, age, mailing addresses, telephone numbers, and email addresses) will only be used for the purpose of administering this Contest and conducting publicity about this Contest. By entering this Contest, Entrants consent to Sponsors’ collection, use, and disclosure of their personal information for these purposes.

Tax: All federal, provincial/territorial, local, and other taxes on a Prize, if any, are the sole responsibility of the Winner.

Winner Name and Rules: To obtain a copy of the winner’s name or a copy of these Official Rules, mail your request along with a stamped, self-addressed envelope to Outdoorsy. Residents of Vermont may omit return postage. Requests must be received no later than December 31st, 2020.


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