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How do I contact Outdoorsy’s claims department?

We know insurance claims aren’t ideal and it’s important to us that your claim is handled quickly and efficiently. Email and text are generally fastest, but if you wish to speak to someone to iron out the details, our team is available from 9-5pm CST Monday through Friday to address your concerns at 855-441-2006.

 

You’ll be greeted with some options to direct your call to the right place. We’ve loaded some frequently-touched topics and encourage you to use the menus for quick self help. To skip the menu, simply press 1 followed by 9 and we’ve got live support at the ready. 

 

Can I leave a voicemail if no one is available? When will I receive a call back? 

 

Absolutely. If you call after-hours or we’re experiencing a peak-time delay, press 0 to leave a voicemail at any time. We return all calls within 1 business day.

 

Do I need to call to file a claim? 

 

Claims must be filed online – you can find out how here.

 


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