Our normal pick up time is 11am however special arrangements can be made to pick up anytime between 9am - 4 pm subject to availability. Please confirm a pick up time at least one week before your rental and make sure to let us know if you are going to be early or late. Rentals are based on a 24 hr rental period meaning the pick up and drop off times are the same. It is possible to extend your drop off time however we charge extra in 1/2 day increments. You may drive on paved, secondary or gravel roads, however driving off road or on 4×4 tracks is prohibited. The renter is liable for all damages to the vehicle, tires, towing charges and other expenses as a result of driving off road. Travel into Canada is permitted. Travel into Mexico and to Burning Man Festival is strictly prohibited and the entire security deposit will be forfeited by the renter if there is evidence of travel into Mexico or Burning Man. Some of our vehicles are pet friendly and there is an additional fee to add a pet to the reservation. SMOKING is prohibited inside the vehicles at all times. Evidence of smoking in the vehicle or transporting pets in the vehicle without permission will result in a $250 fee. Towing of anything is prohibited at all times. Sitting or standing on hood or roof of vehicle is also prohibited.